Returns and Refunds

If you are not satisfied with your jewelry, or just changed your mind, we will be more than happy to return it for you. Providing you with the best shopping experience is our primary goal. We hope that you will be satisfied and happy when you receive the jewelry.

  • Can I return the product?

Yes, we accept returns on all items. Our refund policy lasts for 30 days, so if you want to return an item, please let us know within 30 days of receiving it and we will refund you in full so you can shop hassle-free.

*Make sure the item is in the same condition as you received it and that the identification tag and seal are intact.

*For hygienic reasons, earrings that have already been worn will not be accepted.


  • How to return the product?

If you would like to return jewelry please email to,we will arrange the return for you.


  • When will I receive my refund?

Please note that the system will return to the original method of payment, and your refund will be processed within 3 working days after the return is received by our warehouse. Alternatively, banks or credit card companies may take 3-5 business days to process.